Part 1: Cleared for landing (and not a second too soon)

If Mark Twain were alive, I think he’d amend his famous quote about weather to “Everyone complains about air travel, but nobody does anything about it.” Despite all the acts of Congress, new regulations from the FAA and the complaints received by the airlines, air travel just seems to be getting worse, with problems and frustrations permeating every aspect of the experience, beginning with making the reservation. Read full article>>>

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